You can delete your BrightPath account and everything in it at any time, whether or not you still have the app installed.
If you no longer have the app installed, or would rather not sign back in, email us from the address you registered with and we'll delete your account for you.
Email a deletion requestDeletion requests are handled at Support@brightpath.kids.
| Data | What happens |
|---|---|
| Your account (name, email, login) | Deleted |
| Every child profile you created | Deleted |
| All behaviour, eating, learning, sleep & medication logs | Deleted |
| Crash/diagnostic data already sent to Sentry | Deleted or anonymised on request |
| Purchase/transaction records | Retained for a limited period where required for tax, accounting, or fraud-prevention law — not linked back to your deleted profile |
| Your Apple ID / Google Play purchase history | Managed by Apple/Google directly — not something we can delete on their systems |
Deletion requests are processed within 30 days. Once complete, this can't be undone — you'd need to create a new account and start fresh if you come back.